Maintaining A Healthy Relationship With Your Property Tenants

Establishing a civilised and healthy relationship with the tenants of your property is absolutely essential for any landlord, minimising disputes, and hopefully ensuring you’re all on the same wavelength. A healthy landlord-tenant connection is only achievable if all parties are acting in a legally compliant manner, while there must be a foundation of trust mutually felt. Within this blog post, let Andrew Lee Property Lawyers guide you through some of the very best ways to maintain this relationship, including clear communication and an understanding of up-to-date legislation.

Clear Arrangements

Clear arrangements are the foundation of any relationship, and you’ll want to make clear to property tenants straight away what your expectations are, and what they can expect of you as a landlord. In order to have a professional relationship with your tenants from the very beginning, make your expectations for their conduct clear, and let them know that you’ll always be available via phone or email.

Likewise, you should inform the tenants of any important rent payment dates and alternative payment options available to them. Clear arrangements will also constitute the immediate reporting of issues within the property, be it to do with plumbing, heating or significant cosmetic damage. Ensure all tenants have a signed lease agreement as they move in too, formalising the arrangement.

Necessary Communication

Communication is key within any landlord/tenant relationship, therefore you should ensure that there are proper communication channels in place so that tenants can easily reach you. As a general rule, put all correspondence with tenants in writing. listen to any questions or concerns regarding particular issues, and reach out to find a solution.

Just as important as staying on top of things, the modern landlord should respect tenant boundaries and never turn up unannounced. Maintain a solid relationship by fixing issues as soon as they are reported and ensuring that appropriate language is used when speaking to tenants. Respect goes both ways, therefore a respected tenant will likely act respectfully in return.



Your Legal Responsibilities

Complying with legal responsibilities will certainly go some way towards enhancing a relationship with tenants, and as a landlord you must keep your rented properties safe and free from health hazards, as well as making sure all gas equipment and electrical equipment is safely installed and maintained. For avoidance of doubt, give your tenant a copy of the ‘How To Rent’ checklist when they start renting from you

We understand that protecting your asset is your top priority, and offer our expertise and wealth of knowledge to residential and commercial landlords. Our housing solicitors lend specialist services to helping you understand property law in simple terms, so you can remain legally compliant and avoid any legal disputes with tenants.

Professional and keen to help, Andrew Lee Property Lawyers are your specialist team of experienced property law experts based in Maidstone, Kent. We provide a variety of expert property conveyancing services to residential and commercial clients across Kent and the South East of England, so contact today for all you need to know.